Employee Relations & Workplace safety

Key Achievements

Achievements of Employee Relations

“Talent” has always been the most important asset of the company and it is also the foundation which assists in the continuous growth of the company, so SNI actively recruits talents in various fields, and in order to attract these talents to stay in SNI, the company takes pride in providing the opportunity for passionate and energetic employees to put their talents and skills to good use by actively creating a fair, healthy, and caring work environment that encourages learning and innovation. The company also provides reasonable and competitive wage and benefits to its employees. On top of that, it also offers comprehensive training and development courses that help employees enhance their professional skills and personal development over the course of their careers. At the same time, SNI also provides job opportunities for disadvantaged groups, and encourages employees to continuously participate in various charitable activities to help make contributions for the society. For SNI, having healthy and energetic employees is not only the highest aim of a LOHAS workplace, but also the happiness of the employer.

2020 Average training hours of employees was 6.63 hours

2020 Retention rate of parental leave was 66.67%

2020 Hwa Ya headquarter opened a snack bar

2020 Incentive programs of childbirth and childcare valued at NT$320,000

2020 SNI’s Revival Voucher

1 CSR Seminars were held in 2020

Achievement of Workplace Safety

SNI is well aware of the fact that corporate management is not just about making profit; the prevention of occupational accident is just as important. The company endeavors to provide a safe and quality working environment to its employees because it recognizes the importance of proper safety and hygiene management in achieving sustainable operations. Guided by a continual improvement process, SNI implements existing ISO 14001/ISO 45001 environmental safety and health system, and encourages its employees to propose improvements so as to establish a safe work environment and achieve the goal of zero hazard.

2020 SNI’s contractors had NO lost times accidents

2020 SNI’s Disabling Frequency Rate was 1.20

2020 SNI’s Disabling Severity Rate was 2.00

2020 SNI had NO instances of occupational diseases

In 2020, 159 persons completed firefighting and Emergency Response Related Trainings

In 2020, 541 persons completed general and special health examination

Employee Relations

With the advancement of societies, people around the world have become increasingly aware of human rights. In 2020, SNI has promoted the "RBA Code of Conduct" to comply with relevant regulations, and refers to relevant international human rights treaties and standards such as The Universal Declaration of Human Rights, Business and Human Rights: A Practical Guide, The UN Global Compact, and the International Labor Organization to prevent violations of human rights in every aspect of the company’s operations. It organizes extensive training on human rights protection for all employees and establishes proper channels for communication and grievances to ensure a safe working environment where employee rights are duly protected and respected.

In its internal documentation and procedures, which include Work Rules, Code of Ethical Conduct, Reward and Violation Management Procedures, Sexual Harassment Preventive Measures and Disciplinary Action, etc., the company addresses issues such as protection of employee rights, including compliance with fundamental regulations, employment-at-will, humane treatment, prohibition of discrimination and sexual harassment, prohibition of inhumane or degrading treatment and torture, engagement or support of physical punishments, threats of psychological or physical violence, verbal abuse of employees or unfair treatment and discrimination due to factors such as gender, age, ethnicity, marital status, pregnancy, childbirth, political affiliation, religious belief or other reasons.

SNI’s suggestion box offers a mechanism for prompt responses to employee inquiries and feedback.

SNI’s sexual harassment prevention poster

Attracting Talents

SNI engages in personnel recruitment activities for various positions based on its actual manpower requirements. Apart from utilizing conventional channels such as company website, recruitment website and local employment service stations, SNI also carries out campus recruitment and relevant technical seminars at different universities and colleges in order to promote its product and technical developments as well as establish its employer brand. In addition, the company conducts research and development alternatives by recruiting talents from the military in order to attract young people from other sectors of society.

Accreditation to the TTQS Evaluation

In August 2017, SNI’s Human Resource Section participated in the Talent Quality-management System (TTQS) Guidance Plan organized by the Workforce Development Agency. The training involved adopting TTQS’ evaluation standard to assess SNI’s status of human resource training in order for the company to resolve any aspect of inadequacies so that SNI could meet the requirements for TTQS, thereby making the company’s education and training system more complete. Not only that, but we also participated in the evaluation held on October 25, 2017, to examine the outcome of the training and the score SNI received was higher than the threshold to meet the basic requirements as laid out by the Workforce Development Agency. In the future, SNI will refer to suggestions from the assessment to formulate improvement plans in order to facilitate continual improvement in the quality of our training system.

Based on the company's annual strategy and employees' ability Gap, the training system has divided into orientation training, professional competency training, core value competency training, and management competency training. The professional competency training has divided into R&D, PM & MKT & Sales, QA & MFG, Support Team and General Training. The training department will design courses for each faculty's professional area to provide staff with further education. There are many benefits such as avoiding duplication of classes in units, allowing for course planning, and making the training learning stack transparent.

(1) Orientation training:
Help new recruits to familiarize themselves with the company’s work environment, adapt easily to the SNI culture, and improve their professional skills.
(2) Professional competency training:
Help employees develop work expertise and comply with pertinent regulations to achieve competence in the workplace; through annual trainings and Lessons Learned, professional experience is passed down to each department to achieve knowledge management.
(3) Management competency training:
Assist managers at all levels to improve management and leadership abilities, including management training program (MTP) for junior managers, business lectures for senior managers, etc., which establishes a common management language.
(4) Core value competency and general education course:
Help employees build the right attitude towards work and reach a consensus with the team; the general course builds professional teams and achieves synergy, so as to respond to requirements and achieve goals.
(5) Self-development:
Help employees strengthen their language skills and secondary expertise, including language courses, self-learning with Microsoft Office along with other seminars that emphasize self-growth, self-learning and work management.

SNI holds seminars for employees at all levels on a regular basis in the hopes of obtaining employee feedback on how the company can improve. Through transparent and bilateral communication, SNI addresses employee concerns and inquiries, thereby enabling it to improve overall operational efficiency. Each year, the company evaluates its operational status and direction in order to adjust its approach to communication with internal employees, enabling consistent, open, fast and accurate delivery of relevant company information.

Workplace Safety

EHS Committee

SNI’s Hwa Ya Headquarter has EHS Committee members consisting of elected labor and management representatives, wherein the Director of the Committee is the General Manager of the company. The committee is responsible for formulating, coordinating and monitoring the company-wide implementation of environmental, safety and health -related measures. The numbers of labor representatives constitute approximately 1/3 of the total number of committee members. A meeting is held every three months to discuss environmental, safety and health issues and the performance of environmental, safety and health management, as a platform for communication between employers and employees on environmental, safety and health issues.

EHS Promotional Area

SNI has established a dedicated intro web page for employees to perform EHS related inquiries. The section also provides information on the latest events, the database, and instructions on using the E-system. Featuring a user-friendly design, our employees will be able to find the information they need. This platform also serves as a shared communication and exchange platform for EHS information between different plants.

Chemical Management

With regards to chemical management, we adhere to the spirit of source management and have thus established our chemical operation management and change management system in order to have concrete control over the risks of chemical purchasing and usage in the hopes of staying legally compliant while preventing the incidence of any occupational disasters or diseases as inadequate chemical management could potentially impact employees’ health, occupational safety, and the environment. SNI has continued to promote chemical management solutions in conjunction with relevant promotions by the Ministry of Labor. By establishing and submitting our list of chemicals used at our plants, we have contributed to the construction of source management at its base. For the introduction of new chemicals, we have established stringent review measures and incoming-inspection standards. New chemicals may only be approved for usage after they are proven to be compliant with the plant’s regulations.

Emergency Response

Plant-wide emergency response and evacuation drill: We have established a specific response procedure and implemented total employee participation to optimize relevant employee training. Through actual drills, we were able to review our existing processes and seek ways to improve our procedure in order to ensure smooth evacuation and response in the event of contingencies at our plants.

SNI has set up an infirmary for employees with physicians and specialists providing immediate and professional medical services and consultations. Apart from organizing regular health examinations, the company also invites experts from different fields to hold talks and seminars for employees providing general knowledge of preventive medicine. The company has also built spacious and adequately renovated lactation rooms with privacy protection as well as designated parking spaces for the benefit and convenience of pregnant employees.

In accordance with the Occupational Safety and Health Act, the company has formulated regulations for the implementation of labor health management, regulations for the management of maternal health in the workplace, regulations for the prevention of human-caused hazards, and regulations for the prevention of diseases caused by abnormal workloads, to help track employees in high-risk health groups. The company adopts a health monitoring and management system. Special and general health examinations are organized annually for employees wherein Occupational Medicine physicians from the Taipei Veterans General Hospital, Taoyuan Branch offer health consultation services at SNI plants as well as impart health-related knowledge and general knowledge while providing adequate medical care for employees.

Year

Type

Seminar Name

2020

Workplace Health Promotion

Musculoskeletal Preventive Care

 

Musculoskeletal injuries are the most common occupational disease in the country. In order to enhance the ability of colleagues to detect it early and take preventive care, Dr. Guang-Hsien Tam from Taoyuan Veterans General Hospital was invited to demonstrate and teach colleagues about the prevention of musculoskeletal disorders in an in-depth and simple manner. Although muscle soreness is not life-threatening, it’s prevalence is high and the duration of the disease is long. The pain could affect one’s life. It not only affects work efficiency, but also affects mood, sleep, and may cause musculoskeletal disorders in the long term. In addition to analyzing the conditions that are prone to musculoskeletal soreness, the course instructor also provides on-site guidance on several simple relaxation exercises and provides preventive and therapeutic tips to eliminate soreness and pain: For these three aspects (nutrition, maintenance, and recuperation), the course instructor clarifies the common misconceptions of our colleagues and provides musculoskeletal preventive care in order to avoid musculoskeletal-related diseases.

2020

Workplace Health Promotion

My Mind and Body - Work Adjustment and Stress Relief

 

The symptoms of workplace adjustment disorder are insomnia, palpitations, muscle weakness and gastrointestinal discomfort. To add to that, more than 50% of patients would have anxiety, depression, irritability, and may also have hypertension, heart disease and other cardiovascular diseases. The professional psychologist Anan Chiu was invited to explain to our colleagues how to do proper stress relief and have a dialogue with their psychologist. Mindfulness helps people to relax and live happier in the midst of a demanding life. By observing the breath, it quickly helps us "come back" to the present moment and let go of unwanted thoughts and worries. In fact, this is the concept of positive thinking. Through the teacher’s guidance, there were a number of positive thinking experiences together in class, so that our colleagues could better grasp the secrets of how to practice positive thinking. When you feel stressed out, take a deep breath, talk to yourself, and let yourself relax immediately to effectively relieve stress and restore your mental health.

2020

Workplace Health Promotion

Prevention and Control of Cardiovascular Diseases

 

Recently in the news, it had been reported that artists living alone at home died due to aortic dissection. According to the 2019 cause of death statistics report, cardiovascular disease was higher than the number of cancer deaths taking 54,000 lives each year. How can we prevent brain stroke and myocardial infarction? The director of Minsheng Precision Medicine, Mr. Wang Changmin, was invited to explain the symptoms and causes of cardiovascular diseases to colleagues, staying up late and eating abnormally is a common problem of modern people, and these bad habits may lead to stroke and myocardial infarction over time. Dr. Wang explained that a balanced diet, adequate rest, regular exercise, and timely release of stress can increase the body’s immunity. He also explained how to properly adjust one’s lifestyle to effectively prevent the occurrence of cardiovascular disease.

2019

Family Education

Ze Ba’s parent-child seminar: Managing family relationships

 

On July 12, 2019, SNI invited parental education lecturer and former SNI employee Wei, Wei-Zhi (also known as Ze Ba), to share his story and personal experience. Ze Ba talked about his child and explained to the course participants that what children need the most is the attention as well as understanding of their parents. A deep parent-child relationship can only be established if parents and children do things together. To be able to successfully teach children, it is important to first understand their needs. Hopefully, SNI employees can manage their family relationships well and spend time with their children as they grow up.

2019

Workplace Health Promotion

What is Enterovirus

 

The symptoms of enterovirus may be similar to the common cold, flu or other viral infections, which could be quite confusing to the public. Dr. Ma Zhaoqiang from Tai An Hospital was invited to fully explain what enterovirus was in simple terms, so that employees could learn more about it, which includes a group of viruses (poliovirus, coxsackievirus, and echovirus). Humans are the only host and source of infection. The viruses are transmitted through droplets, feces, mouth, and contact. The symptoms include hand, foot and mouth ulcers, lethargy, fragility, twitching, vomiting, and fever with 39°C body temperature. Patients are given some fruit juice to avoid dehydration and are expected to recover within 7-10 days. For severe heart and brain diseases, one should go to a major hospital immediately for treatment. Hands should be washed frequently and the work environment should be disinfected to avoid enterovirus infection.

2019

Workplace Health Promotion

Away from Lung Cancer

 

According to the Cancer Registry Annual Report released by the Health Promotion Administration, lung cancer death has ranked first among the top ten cancer deaths for many years. Dr. Zheng Jingyuan from Xinguang Hospital was invited to explain that lung cancer during its early-stage has insignificant or no symptoms and is difficult to detect. When the symptoms become severe and a patient seeks medical treatment, the case is often advanced lung cancer. To avoid risks, it is important to have regular health checkups (low-dose CT) to detect the cancer earlier and to seek treatment. Early treatment can effectively reduce the high mortality rate of lung cancer.

2019

Workplace Health Promotion

Never Ignore Depression

 

The symptoms of depression include a constant feeling of sadness, emotional numbness, or extreme irritability. Psychotherapist Zhang Jiawen from Xinguang Hospital was invited to conduct the BSCS (Mood Scale) on employees, explain the common behavioral characteristics of depression, analyze the current degree of depression, and provide assistance channels and treatment suggestions. Psychotherapy is sufficient for handling mild cases, but for severe cases, psychotherapy is required after drug treatment. The advice is to keep an optimistic outlook in life, relax physically and mentally, breathe in and out slowly, and look for distractions, which can effectively relieve stress, help cope with depression, and finally restore mental health.

2019

Workplace Health Promotion

Are You Tired: A Discussion on Fatigue Management

 

So tired! This has become a common expression of people today. Besides taking vitamin B and more rest, can we really understand the message conveyed by our body in seconds? The director of Qingyi health management consulting company Ms. Lin Yijun was invited to explain the symptoms and causes of chronic fatigue. A balanced diet, regular exercise, and stress management can increase the body’s resistance. Employees learned how to properly adjust their daily routines to effectively reduce fatigue.

2018

Family Education

The Impact of Marital Relationships on Raising Children and Parent-
child Communication

 

On August 10, 2018, SNI invited Assistant Professor Pan Rong-Ji (widely regarded as the “Professor of Marital Relationships”) to host a lecture and share his own experience. The main message he had for the participants was this: “It takes learning and practice to ensure a healthy marital relationship.” He also led the participants in an exercise of “the five expressions of love” to help participants better understand how to make smart “deposits” in their bank account of love. SNI hopes that through the lecture, participants will have a better idea of how to reach a healthy balance between work and life and stay healthy so that they will not get into the habit of taking the stress they experience from work home or letting their family issues hinder their work performance.

2018

Workplace Health Promotion

The Correlation Between Stress and Illnesses

 

The theory of psychosomatics suggests that prolonged exposure to excessive stress will cause one to suffer from suboptimal health. To prevent this, SNI invited counseling psychologist Wang Ying-Chi from Mackay Memorial Hospital to present the correlation between stress and illnesses to employees. Diving deep into the topic, she explained the essence of “stress”, which is similar to the act of breathing as something that will always stay with us and will never go away. She also pointed out that what matters most is for one to cultivate the inner strength and tenacity to handle stress and pain, and the habit of observing the subtle changes in one’s surroundings to remain aware and conscious of the “now” with a natural and open mindset. This will help one to handle and cope with the response from stress, thereby making one the master of his/her stresses instead of the other way around to prevent various illnesses that may occur due to stress.

2018

Workplace Health Promotion

Useful Weight Loss Tips to Overcome a Frustrating Plateau

 

Countless surveys and studies have shown that obesity has long become a global health issue. In fact, it has already been proven that an obese person is 2-3 times more likely to suffer from chronic illnesses such as hypertension, diabetes, coronary heart diseases, and so forth. SNI has therefore invited nutritionist Hsueh Pei-Hsin from Taipei Medical University to give a lecture to employees to cover topics such as the definition of obesity, the right approach to weight loss while explaining the concept of basal metabolic rate, the glycemic index, macronutrients, and the recommended sequence of eating. The seminar focused on helping employees to better understand how their bodies react to different types of food in order to achieve effective weight loss and overcome their plateaus so that they can lose weight in a healthy manner without regaining it while enjoying delicious food.

2017

Workplace Health Promotion

Sleep Disorder

 

The primary function of sleep is to help one to recover the energy spent in various activities carried out in the daytime in addition to adjusting and reorganizing one’s emotional behaviors and cognitive memories. Having quality sleep has a huge impact on one’s performance at work and learning during the daytime; when a person suffers from chronic sleep deprivation, he could be susceptible to deteriorating memory and mood swings, not to mention the negative impact on his immune systems that could make him catch the flu or become sick more easily. We have invited health promoters from TAH to speak to our employees on the symptoms of insomnia and potential causes for it in order for employees to learn ways they could adjust their lifestyles and daily routines to effectively tackle issues that may be impeding their sleep.

2017

Workplace Health Promotion

Lower Back Pain – Recognition and Prevention of Hazard

 

According to relevant surveys, as much as 50-80% of the population has previous experience with lower back pain. There are many causes to lower back pain, such as poor posture, aging, spinal disc herniation, and even organ diseases or tumors that can trigger lower back pain. Thus, we invited the chief of Choninn Hospital’sPromotional Department to speak to our employees on the symptoms and causes for lower back pain and share tips on work environment adjustment and correction of poor habits while reminding us that prevention is better than the cure. The goal of the seminar is to spare all employees from the ailments of lower back pain and prevent it from happening.

2017

Workplace Health Promotion

First Aid for Burns and Scalds

 

It is likely that one may encounter or suffer from a burn or scalding injury at some time in their life. And as such, we have invited the chief of Choninn Hospital’sPromotional Department to speak to our employees on the ways to prevent burns and scalding and the proper first aid techniques so that in the event of such injuries, they will be able to administer the proper first aid treatment to protect the wounds from being subjected to secondary injuries.