Employee Relations & Workplace safety

Key Achievements

Achievements of Employee Relations

“Talent” has always been the most important asset of the company. SNI takes pride in providing the opportunity for passionate and energetic employees to put their talents and skills to good use by actively creating a fair, healthy, and caring work environment that encourages learning and innovation. The company also provides reasonable and competitive wage and benefits to its employees. On top of that, it also offers comprehensive training and development courses that help employees enhance their professional skills and personal development over the course of their careers. At the same time, SNI also provides job opportunities for disadvantaged groups, and encourages employees to continuously participate in various charity activities to make contributions for the society. As far as SNI is concerned, having healthy and energetic employees is not the only priority of a LOHAS workplace, it is also the primary responsibility for SNI.

2019 Average training hours of employees was 6.03 hours.

2019 Retention rate of parental leave was 80%.

2019 Nangang R&D Center opened a snack bar.

2019 Regulations Governing Maternity Incentives and Child-rearing Allowances were announced.

The turnover rate in 2019 was 10% lower than in 2018.

2 CSR Seminars were held in 2019.

Achievement of Workplace Safety

SNI is well aware of the fact that corporate management is not just about making profit; the prevention of occupational accident is just as important. The company endeavors to provide a safe and quality working environment to its employees because it recognizes the importance of proper safety and hygiene management in achieving sustainable operations. Guided by a continual improvement process, SNI implements existing ISO 14001/ISO 45001 environmental safety and health system, and encourages its employees to propose improvements so as to establish a safe work environment and achieve the goal of zero hazard.

2019 SNI’s contractors had NO lost times accidents.

2019 SNI’s Disabling Frequency Rate was 1.74.

2019 SNI’s Disabling Severity Rate was 2.18.

 2019 SNI had NO instances of occupational diseases.

In 2019, 167 persons completed firefighting and Emergency Response Related Trainings.

In 2019, 529 persons completed general and special health examination.


Employee Relations

With the advancement of societies, people around the world have become increasingly aware of human rights. As such, SNI refers to relevant international human rights treaties and standards such as the RBA Code of Conduct, The Universal Declaration of Human Rights, Business and Human Rights: A Practical Guide, The UN Global Compact, and the International Labor Organization to prevent violations of human rights in every aspect of the company’s operations. It organizes extensive training on human rights protection for all employees and establishes proper channels for communication and grievances to ensure a safe working environment where employee rights are duly protected and respected.

In its internal documentation and procedures, which include Work Rules, Code of Ethical Conduct, Reward and Violation Management Procedures, Sexual Harassment Preventive Measures and Disciplinary Action, etc., the company addresses issues such as protection of employee rights, including compliance with fundamental regulations, employment-at-will, humane treatment, prohibition of discrimination and sexual harassment, prohibition of inhumane or degrading treatment and torture, engagement or support of physical punishments, threats of psychological or physical violence, verbal abuse of employees or unfair treatment and discrimination due to factors such as gender, age, ethnicity, marital status, pregnancy, childbirth, political affiliation, religious belief or other reasons.

SNI’s suggestion box offers a mechanism for prompt responses to employee inquiries and feedback.

SNI’s sexual harassment prevention poster

In an effort to enhance the knowledge, skills, and attitude (KSA) of employees as well as their competence to complete assigned tasks, the company has established a training system with the following modules: orientation, professional training, management competency training, core-competence and general education, and self-development.

(1) Orientation training: helps new recruits to familiarize themselves with the company’s work environment, adapt easily to the SNI culture, and improve their professional skills.
(2) Professional training: helps employees develop work expertise and comply with pertinent regulations to achieve competence in the workplace; through annual trainings and Lessons Learned, professional experience is passed down to each department to achieve knowledge management.
(3) Management competency: assists managers at all levels to improve management and leadership abilities, including management training program (MTP) for junior managers, business lectures for senior managers, etc., which establishes a common management language.
(4) Core competence and general education course: helps employees build the right attitude towards work and reach a consensus with the team; the general course builds professional teams and achieves synergy, so as to respond to requirements and achieve goals.
(5) Self-development: helps employees strengthen their language skills and secondary expertise, including language courses, self-learning with Microsoft Office along with other seminars that emphasize self-growth, self-learning and work management.

We have been organizing seminars for employees at different levels on a regular basis in the hopes of listening to employees’ suggestions on how the company can improve through transparent, bi-lateral communication as we respond to the feedbacks and inquiries of employees and thereby improve our overall operational efficacy. Each year, we would assess the company’s status and direction of operation in order to adjust our communication models with internal employees to ensure consistent, open, rapid, and accurate delivery of relevant company information.

Workplace Safety

SNI has set up an infirmary for employees, with physicians and specialists providing immediate and professional medical services and consultations. Apart from organizing regular health examinations, it also invites experts from different fields to hold talks and seminars for employees, providing general knowledge of preventive medicine. The company has also built spacious and adequately renovated lactation rooms with privacy protection as well as designated parking spaces for the benefit and convenience of pregnant employees. According to specific regulations that require the company to adopt a health monitoring and management system, special and general health examinations are organized annually for employees in which Occupational Medicine physicians offer health consultation services at SNI plants as well as impart health-related knowledge and general knowledge while providing adequate medical care for employees.



Seminar Name


Family Education

Ze Ba’s parent-child seminar: Managing family relationships


On July 12, 2019, SNI invited parental education lecturer and former SNI employee Wei, Wei-Zhi (also known as Ze Ba), to share his story and personal experience. Ze Ba talked about his child and explained to the course participants that what children need the most is the attention as well as understanding of their parents. A deep parent-child relationship can only be established if parents and children do things together. To be able to successfully teach children, it is important to first understand their needs. Hopefully, SNI employees can manage their family relationships well and spend time with their children as they grow up.


Workplace Health Promotional

What is Enterovirus


The symptoms of enterovirus may be similar to the common cold, flu or other viral infections, which could be quite confusing to the public. Dr. Ma Zhaoqiang from Tai An Hospital was invited to fully explain what enterovirus was in simple terms, so that employees could learn more about it, which includes a group of viruses (poliovirus, coxsackievirus, and echovirus). Humans are the only host and source of infection. The viruses are transmitted through droplets, feces, mouth, and contact. The symptoms include hand, foot and mouth ulcers, lethargy, fragility, twitching, vomiting, and fever with 39°C body temperature. Patients are given some fruit juice to avoid dehydration and are expected to recover within 7-10 days. For severe heart and brain diseases, one should go to a major hospital immediately for treatment. Hands should be washed frequently and the work environment should be disinfected to avoid enterovirus infection.


Workplace Health Promotional

Away from Lung Cancer


According to the Cancer Registry Annual Report released by the Health Promotion Administration, lung cancer death has ranked first among the top ten cancer deaths for many years. Dr. Zheng Jingyuan from Xinguang Hospital was invited to explain that lung cancer during its early-stage has insignificant or no symptoms and is difficult to detect. When the symptoms become severe and a patient seeks medical treatment, the case is often advanced lung cancer. To avoid risks, it is important to have regular health checkups (low-dose CT) to detect the cancer earlier and to seek treatment. Early treatment can effectively reduce the high mortality rate of lung cancer.


Workplace Health Promotional

Never Ignore Depression


The symptoms of depression include a constant feeling of sadness, emotional numbness, or extreme irritability. Psychotherapist Zhang Jiawen from Xinguang Hospital was invited to conduct the BSCS (Mood Scale) on employees, explain the common behavioral characteristics of depression, analyze the current degree of depression, and provide assistance channels and treatment suggestions. Psychotherapy is sufficient for handling mild cases, but for severe cases, psychotherapy is required after drug treatment. The advice is to keep an optimistic outlook in life, relax physically and mentally, breathe in and out slowly, and look for distractions, which can effectively relieve stress, help cope with depression, and finally restore mental health.


Workplace Health Promotional

Are You Tired: A Discussion on Fatigue Management


So tired! This has become a common expression of people today. Besides taking vitamin B and more rest, can we really understand the message conveyed by our body in seconds? The director of Qingyi health management consulting company Ms. Lin Yijun was invited to explain the symptoms and causes of chronic fatigue. A balanced diet, regular exercise, and stress management can increase the body’s resistance. Employees learned how to properly adjust their daily routines to effectively reduce fatigue.


Family Education

The Impact of Marital Relationships on Raising Children and Parent-
child Communication


On August 10, 2018, SNI invited Assistant Professor Pan Rong-Ji (widely regarded as the “Professor of Marital Relationships”) to host a lecture and share his own experience. The main message he had for the participants was this: “It takes learning and practice to ensure a healthy marital relationship.” He also led the participants in an exercise of “the five expressions of love” to help participants better understand how to make smart “deposits” in their bank account of love. SNI hopes that through the lecture, participants will have a better idea of how to reach a healthy balance between work and life and stay healthy so that they will not get into the habit of taking the stress they experience from work home or letting their family issues hinder their work performance.


Workplace Health Promotional​

The Correlation Between Stress and Illnesses


The theory of psychosomatics suggests that prolonged exposure to excessive stress will cause one to suffer from suboptimal health. To prevent this, SNI invited counseling psychologist Wang Ying-Chi from Mackay Memorial Hospital to present the correlation between stress and illnesses to employees. Diving deep into the topic, she explained the essence of “stress”, which is similar to the act of breathing as something that will always stay with us and will never go away. She also pointed out that what matters most is for one to cultivate the inner strength and tenacity to handle stress and pain, and the habit of observing the subtle changes in one’s surroundings to remain aware and conscious of the “now” with a natural and open mindset. This will help one to handle and cope with the response from stress, thereby making one the master of his/her stresses instead of the other way around to prevent various illnesses that may occur due to stress.


Workplace Health Promotional

Useful Weight Loss Tips to Overcome a Frustrating Plateau


Countless surveys and studies have shown that obesity has long become a global health issue. In fact, it has already been proven that an obese person is 2-3 times more likely to suffer from chronic illnesses such as hypertension, diabetes, coronary heart diseases, and so forth. SNI has therefore invited nutritionist Hsueh Pei-Hsin from Taipei Medical University to give a lecture to employees to cover topics such as the definition of obesity, the right approach to weight loss while explaining the concept of basal metabolic rate, the glycemic index, macronutrients, and the recommended sequence of eating. The seminar focused on helping employees to better understand how their bodies react to different types of food in order to achieve effective weight loss and overcome their plateaus so that they can lose weight in a healthy manner without regaining it while enjoying delicious food.


Workplace Health Promotional

Sleep Disorder


The primary function of sleep is to help one to recover the energy spent in various activities carried out in the daytime in addition to adjusting and reorganizing one’s emotional behaviors and cognitive memories. Having quality sleep has a huge impact on one’s performance at work and learning during the daytime; when a person suffers from chronic sleep deprivation, he could be susceptible to deteriorating memory and mood swings, not to mention the negative impact on his immune systems that could make him catch the flu or become sick more easily. We have invited health promoters from TAH to speak to our employees on the symptoms of insomnia and potential causes for it in order for employees to learn ways they could adjust their lifestyles and daily routines to effectively tackle issues that may be impeding their sleep.


Workplace Health Promotional

Lower Back Pain – Recognition and Prevention of Hazard


According to relevant surveys, as much as 50-80% of the population has previous experience with lower back pain. There are many causes to lower back pain, such as poor posture, aging, spinal disc herniation, and even organ diseases or tumors that can trigger lower back pain. Thus, we invited the chief of Choninn Hospital’sPromotional Department to speak to our employees on the symptoms and causes for lower back pain and share tips on work environment adjustment and correction of poor habits while reminding us that prevention is better than the cure. The goal of the seminar is to spare all employees from the ailments of lower back pain and prevent it from happening.


Workplace Health Promotional

First Aid for Burns and Scalds


It is likely that one may encounter or suffer from a burn or scalding injury at some time in their life. And as such, we have invited the chief of Choninn Hospital’sPromotional Department to speak to our employees on the ways to prevent burns and scalding and the proper first aid techniques so that in the event of such injuries, they will be able to administer the proper first aid treatment to protect the wounds from being subjected to secondary injuries.