Customer Services

Customer Services

SNI adheres to the policy of "Meeting customer expectations and regulatory requirements is our fundamental requirement." We are committed to listening to customer feedback and requirements, providing customers with the most competitive, high-quality products, and delivering the most professional and prompt services to earn customer support and recognition.

Customer Satisfaction Survey

Every year, SNI conducts a satisfaction survey, proactively seeking to understand customer needs and concerns. Based on the survey feedback, we develop more effective solutions, regularly review and continually improve our processes, aiming to provide customers with higher-quality services.

Customer Complaint Services

To meet the diverse needs of customers worldwide, SNI has established a repair service and customer support center to provide immediate and prompt post-sales service. SNI is committed to continuously enhancing production and improving process capabilities, aiming to deliver the most competitive, high-quality products, along with professional and speedy post-sales services, to earn customer support and recognition.

2021年當地供應商採購比例79.56%

2021年衝突礦產調查完成359家均符合需求

2020年完成供應商稽核輔導4家

2021年主要材料供應商

台灣廠商比例81.26%

2020年隔離框tray盤回收

10,709K 個

2020年貨物運輸車趟降低9.54%,節省900公升柴油

2019年當地供應商採購比例82.38%

2019年衝突礦產調查完成420家均符合需求

2019年優良供應商Qualcomm, Broadcom, Marvell, NXP, Qorvo

2019年供應商企業責任自評要求累積59家回覆